Systems and standards
We aim to run our business in a manner that is ethical, responsible and sustainable, adopting leading management systems and standards to help us continually improve our performance.
Coca‑Cola HBC Bulgaria certifies its bottling plants and warehouses according to international standards for:
- Quality management (ISO 9001)
- Food safety (ISO 22000)
- Environment (ISO 14001)
- Occupational Health and Safety (OHSAS 18001)
Our management system encompasses the requirements of the Global Food Safety Initiative (GFSI) and the Hazard Analysis and Critical Control Points (HACCP) system. All drinks manufactured by Coca‑Cola HBC Bulgaria meet state standards of quality and food safety, as well as the global standards of The Coca‑Cola Company. We are also guided by our Code of Business Conduct which defines the standards of business behaviour that all employees are bound by. Employees can report breaches of the Code in confidence via a dedicated telephone line and email address.